Rooms are spacious, with a shared balcony on the second floor. Restaurant serves nice food, staff is attentive. Manager offered a ride to the post office. Standard room is charming, with a unique Chinese shophouse vibe. Dinner on the terrace with great service and delicious food.

Location

People at the reception need better training.

beautiful location,spacious well appointed rooms,great brealfast and staff who really make you feel cared for.

The Apsara exceeded all my expectations! The location was ideal, situated between stunning cultural landmarks and with a breathtaking view of the river from my private balcony. The room was spacious and had all the necessary amenities, including a safe. The hotel's laundry service was a convenient bonus. The included breakfast offered a variety of delicious options, and the absence of a self-service buffet made the experience even more enjoyable. The complimentary bicycles were a fantastic way to explore the flat terrain of the city. The hotel's tours, such as the river cruise and boat trip to the Buddha Caves, were both affordable and unforgettable. The staff were friendly and went above and beyond to accommodate us, even serving a delicious dinner when we arrived late. The authentic decor added to the overall charm of the hotel, and the strong WiFi was a pleasant surprise. The absence of a TV was a refreshing change. The in-house restaurant served exceptional food, and there were also top-notch dining options in walking distance. The interior design was tasteful, the bed was large and comfortable, and the breakfast provided a great start to each day. The location was unbeatable, with river views and nearby restaurants and cafes. Considering all of these factors, the value for money at The Apsara was unmatched. This boutique hotel was definitely one of the best I've stayed at.

I recently stayed at a hotel in Luang Prabang and there were several things that I really liked about it. the location was fantastic. It was close to the river and within a short walking distance to all the main attractions. the hotel offered a delicious breakfast with a variety of options. They had a small fruit salad, a selection of jams with bread, and a cooked-to-order menu. I particularly enjoyed the noodle soup and rice porridge. the location and breakfast were definitely the best aspects of my stay.

There were a few things that I disliked about the hotel. the staff seemed to struggle with making arrangements.

Beautiful room very near town but in the quiet area. My second floor Patio which was nice for relaxing over looked a small river that feeds into the Mekong. Bed was great, huge shower with great water pressure. I enjoyed one of my better meals on my 15 day trip with 4 other newly formed friends that I had met on the 2 day slow boat down the Mekong. All the wine, pre dinner apps, and meals were incredible and highly suggest eating here as well. The included breakfast was a wonderful way to start the day. I will miss those omelets.

Hard to fault the hotel. The first night the ac was not working quite well but after notifying the front desk that was taken care of within an hour.

We loved this hotel! The room was spacious and the bed comfortable. The bathroom was lovely and had a big bathtub. The breakfast was delicious, especially the coffee. The staff were very helpful and friendly. The hotel has a great location on the Nam Khan river, close to all the sights and restaurants. We also appreciated the free bikes available for exploring the city.

Nothing we didn't like to be fair.

The staff were so friendly and accommodating. The hotel was clean, comfortable and in a great position across from the river but right behind the Main Street.

The Internet was too slow and needs an upgrade which I think is in the process off happening?

The hotel is in a great location, perfect for exploring the town. They offered free bicycles which were an added bonus to visit nearby temples. The restaurant had high-quality food and drinks that were delicious.

The room didn't have a TV, which may be a problem for some people, but in the end, it was nice to be disconnected. The shower area didn't have a curtain, so the area around the WC got a little wet after showering.

I liked everything about the Apsara. It has a great location, a very nice lobby/restaurant area, and my room was big and comfortable. The staff was terrific and really went out of their way to help the guests have a great time. Breakfast was very good and they lend you a bicycle to ride around lp.

Internet service was great when it worked, which was about 70% of the time, but I think that it is the same for all hotels since there is only one service provider. The ac took a little while to get going but then it worked great. No TVs in the hotel...which can also be considered a good thing.

The location is very convenient to the main attractions of L-P, and my superior room with river view was very romantic. The room was large and the furniture of Lao style was attractive.

The building common areas need upgrading and more attention to cleanliness:in my room all the edges of the wooden floor to the wall were dirty and not cleaned for a long time! Breakfast needs also upgrading in quality and quantity (the "juice" was something artificial, the cheese in the omelette inedible, --the bread was good!) I did not try the restaurant because it was western food. The good thing is that the Tamarind restaurant and culinary school next door was fantastic and very inexpensive!

Great location, helpful staff, spacious room with balcony and river views. Information pack in room was useful. Would recommend staying here.

Staff are very professional. Always ready to help guests. My booking had gone astray which included my request for an airport pickup. Mangement apologised sincerely and offered a free Saturday night dinner as compensation. As I was already booked in to another restaurant for dinner, I exchanged Saturday night dinner for a free Sunday lunch, late checkout and a free airport transfer. Excellent result. I didn't suffer as a result of the booking going astray as I was given the room I wanted at the same price as when I booked online.

We had a fantastic stay here! The location was perfect, situated in a charming area right next to the river. We loved being able to explore the area on foot and everything was within walking distance. The staff at this place were incredibly friendly and attentive, always willing to help with any request. The service was top-notch! The room was large, comfy, and clean, with a great Asian-style decor. We especially loved the spacious bathroom and the cozy terrace. The on-site restaurant was excellent, offering high-quality food and a great variety of options. we had a wonderful experience here and would highly recommend it to others.

The location to the Old Town and its activities and restaurants was excellent. Our room was nicely decorated and good-sized. The staff were friendly and helpful. Food was good but pricey.

Our sheets remained unchanged for our 5-night stay and the pillows offered no support whatsoever. We had to contend with mosquitoes in the room daily. This is not what one expects from a place with a reputation as an upscale guesthouse. Definitely overpriced for what you get. Better value elsewhere.